GENERAL:

We are based in Toronto, Canada.

In order to maintain a superior level of quality, all of our products are proudly manufactured in Canada. 

Absolutely! All of our Natural Health Products are NPN licensed, and in a certified cGMP, FDA and NSF certified facility. All of our products are 3rd party tested.

ine+ nutrition supplements meet the highest standards for quality, strength, and purity. We can guarantee this because everything we sell is manufactured in a cGMP and NSF-certified facility.

cGMP and NSF certification guarantees that the ingredients in each ine+ bottle match exactly what’s on the label. You can count on them to contain clean, minimal, safe ingredients—nothing more, nothing less.

Please reach out to our Customer Service Team at hello@inenutrition.com with your order number and we would be happy to take a look at your order!

Once an order is processed, we will not be able to cancel an order or make any changes.

We recommend consulting with a physician if you are under the age of 18. 

SUBSCRIPTIONS & MANAGEMENT:

We offer 1 month and 3 month delivery frequency.

Once you've ordered, check your inbox for an activation email. It will prompt you to create an account for easy subscription management. You can also register later at:

https://inenutrition.com/account/register 

Use the email from your purchase. 

If you need help, contact us anytime.

*Please be sure to check your junk folder.

You can manage your account by logging in here:

Manage Account

Absolutely! You can swap, pause or cancel your subscription at any time by logging into your online account or by sending an email to: hello@inenutrition.com

OUR PRODUCTS:

COLLAGEN:

Collagen dissolves best in warm or hot liquids. It also blends great in a smoothie and in baked goods.

All of our products undergo rigorous testing for heavy metals and contaminants. We’re pleased to say our marine collagen meets the most stringent worldwide standards for heavy metals.

SUPER GREENS:

Super greens dissolves best in cold or lukewarm liquids (we love it with cold water and ice!). It also blends great in a smoothie!

Our Super Greens do contain Barley and contains less than 20 PPM (parts per million). This product has been Third Party Tested (as all of our products are) and has been verified to be GF. 

If unsure, please review the ingredient list to make an informed decision.

They sure are!

Using either natural mixed berry, peach or pineapple flavouring and a pinch of Stevia.
No grassy taste, we promise!

LIP BALM:

Yes! Our lip balms are gluten free, vegan and made with organic ingredients. (Made in Canada too!)

PRESS/PR & WHOLESALE:

ine+ nutrition loves working with influencers. To be featured on our feed, tag us on Instagram feed posts, stories and reels @inenutrition and TikTok videos with @inenutrition.
To apply to our PR list, you may send us an email directly at: hello@inenutrition.com

Thanks for your interest in purchasing ine+ nutrition for your retail shop or website. For more information about our wholesale program, please email us directly at: hello@inenutrition.com

Please include the details of your desired wholesale partnership. Which products do you want to carry, and at what volumes? Describe where and how the products will be sold.

PAYMENTS/PROMO CODES:

Visa, MasterCard, American Express, Apple Pay, Shop Pay, Discover or Amazon Pay.

You are able to use one promo code per transaction. 

We do not offer price adjustments on any orders.

Unfortunately no promo codes can be combined with subscriptions.

SHIPPING/TRACKING:

Orders over $79CAD across North America qualify for free shipping.

Orders under $79CAD will be charged a flat rate shipping fee for either standard or expedited shipping.

Full price will be displayed at checkout

We ship worldwide! 

Shipping time might vary depending on location, shipment method and other factors. Shipping options will be shown at checkout.

ine+ nutrition ships through UPS, Purolator, FedEx & Canada Post. 

Our delivery times are only estimated and are not guaranteed. They will always be estimated in business days (excluding weekends and holidays). Once the packages arrive in the hands of our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected. 

Neither ine+ nutrition and our shipping carriers are responsible for lost packages if your shipping address is entered incorrectly. 

ine+ nutrition is not responsible for lost or stolen packages.

1. Canada:
Duties and taxes applied at check-out according to the state/province of the shipping address.

2. United States:
Duties are included. Taxes are applied at check-out according to the state/province of the shipping address.

3. United Kingdom:
20% VAT is paid at checkout. Notice 143, packages may not be delivered until additional charges are paid.

3. International shipments outside of Canada & USA:

Your order may be subject to import duties and taxes, which incur once a shipment reaches your country. Please note that ine+ nutrition does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. The general amount for duties and taxes fee is about 20% of the dollar amount of the merchandise. For more information, please contact your local customs office for specific amounts and percentages. Keep in mind that we are not responsible for paying additional charges for customs clearance and we’re not able to reimburse you for duties and taxes paid upon delivery. Customs policies vary widely from country to country. Please note on rare occasions customs agents may delay delivery of some packages.

Have a question that you don’t see here? No problem! Just email us at hello@inenutrition.com and someone from our team will be in touch with answers and solutions.